Consumer Reports shared some results from their 2018 Car Reliability Survey in the public articles , and, .
Here’s a partial snapshot of the brand breakdown, which includes the relative change from last year. Highlights:
- Most reliable: Lexus and Toyota. Again.
- Most spots improved: Mazda and Acura.
- Biggest ranking drop: Honda, Chrysler, Volvo, and Tesla.
A partial excerpt with the top rankings are below:
Despite providing these brand rankings, Consumer Reports recommends that you shop by vehicle and not just by brand. Some brands like Toyota and Lexus are reliable across the brand, but others like Honda and Kia have a wide range of rankings by model. In addition, new model redesigns often results in variable reliability. Of course, you’ll need full print or digital access to get those numbers.
My thoughts. In terms of trends, I was disappointed to see Honda slip a bit again in the reliability rankings all the way down to 15th. We’ve said goodbye to our trusty Honda Fit, but I don’t know if we’ll go back to Honda. I bought a Toyota not just due to lower total ownership cost (frugal living), but mostly about avoiding headaches and hassle (simple living).
In terms of methodology, I see a lot of mentions about infotainment issues. Honestly, I now have a car with a big LCD screen, and I never use it. I just stream music, podcasts, and audiobooks from my phone via Bluetooth. Any issue that keeps me from driving the car itself should count 50 times more than a slow or frozen screen.
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