Microsoft CEO Satya Nadella

Editor’s note: Check out our oft-updated live blog for all new developments about the Microsoft/CrowdStrike outage.


On Friday morning, nearly every Microsoft Windows machine in the world seemed to suffer from outages related to a faulty CrowdStrike software update that rolled out on Thursday. Now, the head of Microsoft has issued a statement — but don’t expect too much from it.

Microsoft CEO Satya Nadella took to X (formerly Twitter) to let everyone know that Microsoft knows what’s going on and is working with affected companies and services to fix it.

Microsoft blames CrowdStrike for its woes

Nadella’s statement came hours after CrowdStrike provided one to the press to confirm that the outages were not related to cyberattacks nor any other malicious activity. The outages provided anyone who woke up on Friday morning with constant news headlines about various sectors dealing with delays or shutdowns.

Airports, banks, 911 emergency dispatchers, hospitals, and TV networks around the globe had to resolve technical issues first thing on Friday morning.

The good news is the issue is resolvable. CrowdStrike released guidance on how to fix the problem shortly after it was discovered, though it involves manually booting the machine into safe mode and deleting a file. As such, any company or service that relies on lots of Windows machines will have to spend some time fixing them all manually.

Definitely more interesting than your average Friday, if nothing else.

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